International warranty

“CONVENTIONAL” worldwide warranty

Dedication to quality products and service
All M.A.B.E.F. products are guaranteed 24 months, starting from the date of purchase, against all the manufacturing defects. The purchase date must be proved by a delivery document released from the retailer or by other document (i.e. till receipt) that brings the retailer's name and the delivery date of the product.

If, during the warranty period, a manufacturing defect is recognized, MABEF will provide to eliminate the defect by reparation and/or substitution of the defective components, without any expense for the Consumer. This warranty excludes claims that arise for the following causes:

Non sono coperte dalla presente Garanzia gli interventi e/o le riparazioni e/o le eventuali parti di ricambio che dovessero risultare difettose a causa di:
  • Negligence, misuse and/or mishandling
  • No observance of the instructions for the maintenance (see Care & Maintenance section)
  • Damages occured during transport, or due to circumstances and/or events that don’t depend on manufacturing process

We’d point out that possible changes in colour and grain, found on the product, are not flaws but intrinsic characteristics of the wood.
  

“LIFETIME” worldwide warranty

M.A.B.E.F., the excellence in the quality
This is an exclusive service offered to all consumers who register their M.A.B.E.F. product on-line.

In addition to the “Conventional Warranty” during 24 months, M.A.B.E.F. extends the same terms and conditions for the entire life of the product. If, in the unlikely event, a problem arises that is not covered under the M.a.b.e.f. lifetime warranty or you are not satisfied with our product, M.A.B.E.F. guarantees the total assistance by filling the form that you find in the section "Register Account".

M.A.B.E.F. assures that will do their best to solve your problem in the shortest possible time. The costs for the eventual reparation and/or substitution of the parts, not covered under warranty, will be charged to the Consumer.