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Name
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Comments
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Hazel
hmacage@hotmail.co.uk
Place:
|
Friday, 1 2008 Ore: 09:32
Data: 11/07/2008 9.59.51
A: Info - Mabef
Oggetto: RE: Rif: broken clip fastener
Dear Sir
Thank you very much for sending the replacement clip, it was such a pleasant surprise.
I will tell my friends of the good service you have given me.
Thank you, Hazel |
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Name
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andrew rodell
andrewrodell3@yahoo.com
Place:
usa |
Sunday, 20 July 2008 Ore: 10:18
i email your company. and a response was sent with-in hours!! after registering my easel customer service sent the parts i needed to set my easel up. i received my parts from italy to calfornia(usa) with-in days. thank-you for a quick and excellant response. best wishes, andrew rodell |
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Name
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Joseph Prows
p9038938581@verizon.net
Place:
Texas, USA |
Friday, 20 June 2008 Ore: 21:23
Dear Sir,
On June 10th I registered on your site and told your customer service about a lost part on my easel.
I received an almost immediate reply telling me that the part was already shipped. At no expense to me. Imagine my amazement.
I received the replacement part today, the 16th. It fits perfectly and I now have a complete easel again.
I was sure that I would have to replace the part with "duct tape" the solver of all problems.
I cannot express how impressed I am with your customer service.
When I buy another easel you can be sure that it will be a MABEF. I will be telling all of my friends about your exceptional service.
Thank You,
Joseph Prows |
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Name
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Harry Cutler
dada@macace.net
Place:
England |
Monday, 16 June 2008 Ore: 15:25
I am very pleased with your product. Your response to my request was first class. Many thanks again for your prompt assistance in supplying the replacement parts I required. |
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Name
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Gary Fergus
gfergus@ferguslegal.com
Place:
San Francisco, California |
Tuesday, 22 April 2008 Ore: 18:43
I have several MABEF easels. On a recent trip my half easel was damaged and some of the special hardware used on the easel was bent. I could not locate replacement hardware anywhere. Finally, I emailed MABEF customer service and asked for help locating the hardware. A week later the parts I needed arrived from MABEF. I reassembled my easel and it is back at work. I was truly astonished that MABEF would simply give the parts I needed. Outstanding customer service.
Thank you.
Gary Fergus |
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